Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1-3 business days after payment confirmation.
Orders are not processed or shipped on weekends or public holidays.
During peak seasons, promotions, or holidays, processing times may be slightly extended.
Shipping Time
We currently ship to customers throughout the United States.
Estimated Delivery Time:
- Standard Shipping: 5-8 Business Days
Please note that delivery times are estimates and may vary depending on carrier operations, weather conditions, holidays, or other unforeseen circumstances.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.
Tracking information may take up to 24-48 hours to become active after shipment.
Shipping Fees
Shipping costs are calculated at checkout based on the delivery address and selected shipping method.
We may occasionally offer free shipping promotions on qualifying orders.
Incorrect Address Information
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided and the package is returned to us, additional shipping charges may apply for reshipment.
Delayed or Lost Shipments
While we strive to ensure timely delivery, we are not responsible for delays caused by shipping carriers, customs inspections, weather conditions, or other circumstances beyond our control.
If your package appears lost or significantly delayed, please contact our customer support team and we will assist you in resolving the issue.
Contact Us
If you have any questions regarding shipping, please contact us:
Email: spades.turtles08@icloud.com
We are committed to providing the best shopping experience and will respond as quickly as possible.